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Stories about the Postcrossing community and the postal world

Blog > Meet Postwoman Deb!

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Since Postman Pieter’s post last month was so popular, we’ve decided to officially open the blog to more postal workers. We want to know about the trustworthy men and women who sort and deliver your mail! What is it like for them, to work for the post office? How different is the job these days? And do they enjoy postcards as much as we do?

Deb (aka iphoto) from Australia asked all of these questions to her postwoman — who is also called Deb! :) Postwoman Deb

Postwoman Deb has worked for Australia Post for 32 years. She has been sorting the mail at the Pacific Fair Shopping Centre for the past 4 and before that Deb was a “postie” (delivering mail on a push-bike and walking with a backpack), a night sorter, a retail shop counter officer and a delivery centre admin. She and our Deb (iphoto) share many morning smiles while going over the quips and quotes on the many treasured postcards that go “down under”!

How has your job changed since you first started? Did it get easier, or just different, and in what ways?

When I first started with Australia Post all mail procedures were a lot more manual, there were very few female posties and many more people were still sending letters and postcards. Things are more automated now with most people emailing each other instead.

What do you think about all the postcards the Deb (iphoto) receives?

When I first noticed that Deb (iphoto) was receiving frequent amounts of postcards I actually confirmed with her that it was ok for me to read them… they often bring a smile to my day and I find them interesting and insightful!

Postwoman Deb
Do you ever receive snail mail/ postcards yourself?

When Deb (iphoto) and her treasure Wayne travel they send me a postcard for my office wall. Occasionally when friends travel overseas, I find a joyful account of their travels in my letterbox at home when I get home from work — always a pleasant surprise!

Do you enjoy looking at the postcards that you sort each day?

YES! Postcards have always provided an insight into other countries with their scenic snapshots & candid descriptions from travelers. Postcrossing postcards are a little different in that the sender actually lives in the country of origin, so they give a first-hand report of life in their country.

Postwoman Deb
What are some of the funnier things people complain to you about problems with the mail service?

Over the three decades I’ve worked for Australia Post I’ve heard all manner of complaints and compliments…

As a postie, the most common catch cry from customers was “ I don’t want it if it’s got a window” (here in Australia, envelopes with “windows” are probably bills) usually followed by a chuckle!

And when I worked in administration at a delivery centre we often received phone calls from customers complaining that their postie was riding across their lawn (on the council nature strip) and they’d like them to get off their motorbikes and walk to the letter boxes. Most posties were delivering to over 1,000 letterboxes, on their designated runs, so getting on and off their motorbikes was an unreasonable and impractical request!

However I would like you to know the majority are grateful for the service and as a postie in particular I would return from my daily delivery rounds at Christmas with gifts of gratitude which included chocolates, wine and many home made delights :D

That you Deb & Deb, that was really nice!

Do you know a postal worked who deserves to be featured on the blog? Send us a message and we’ll send you a list of questions for you to use! :)

25 comments so far

edo, Spain

great question.

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Jess18877, Netherlands

Nice to meet another mailcarrier after the nice blog about MY mailman Pieter. I hope to see more of this!

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Conelmate, Argentina

This is very interesting! Can't wait to read about other postal workers around the world

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mapa, Belgium

Each year in september my husband and I deliver the new phonebooks in our region. One day I had to deliver a Phone book to a lady who just arrived home and took her mail out of her mailbox. I saw she had tree or four postcards and by the way they were written, I knew it. So I asked "Postcrossing?" She just said yes, looking a bit weird I looked to her post.

So I can imagine that when you are a post(wo)man, you take a look when people have lots of postcards! I think I would not be able to finish my tour in time! I would look at all of them!

Nice interview. More of these!

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Sunneva12, Norway

great interview :)

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iphoto, Australia

Thanks Ana for sharing my Postie Deb :D with the guys ... as you can see they are interesting folk to know :D

And to answer the above question: "where do all the missing postcards go?" Deb's reply was "it's sadly an unsolved mystery!"

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nugget, United States of America

Interesting interview. Thanks for sharing!

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miarhi, Finland

Everyone who works with some kind of customer service is familiar with unreasonable and impractical requests. It's great there are people like Deb who can deal with those requests smiling.

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isagv, Germany

what a nice posty. ;)

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rosenbusch, Germany

Thank you for this interesting story...

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DorotheeB, Germany

Great to meet Deb here, so nice to read the interview and see the photos. Posties all over the world do such a great job!

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Luziaceleste, Brazil

Missing postacrds are our fear, and these people (posties) maybe have a reasonable answer. Please continue the search!

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lpresley, United States of America

I loved reading about the job of a postal worker. I hope to see more of these!

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Diana_Lee, United States of America

I really enjoyed reading this blog on postal workers.
It was very insightful & fun. Deb pointed out an interesting thing to me.. in that, PostCrossing cards are different because the postee lives in the country of origin, so it gives the reader 1st-hand information about that place. Very cool stuff.
I look forward to reading the next one soon!

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Bluemchentapete, Germany

What a nice interview, so interesting to read, and I love the photos! :-)

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ipuenktchen, Iran

for me it seems so nice when the postie is asking for the permit to be allowed to READ the postcards!!!!!!! this must be really fun in their job!!!! like to read more about posties in other countries!!!!!

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riazkhan4880, India

Amazing insight into a postal workers life. It feels nice to read about a person who has worked for post. I wonder does she have the hobby of collecting stamps or postal materials.
Love to read more about such good people across the world.

Keep up the good work postwoman Deb....:)

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Gemini17, Netherlands

Nice interview, interesting to read!

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florencen, Australia

It was nice to read about a colleague from another state.My postal group had a postcrossing card with half an address so a quick enquiry to the admins of post crossing we were able to reunite it with its intended recipient.One less lost card.

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Geminiscp, Portugal

Great story, thanks for sharing it with us! :)

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therese123, Australia

What a wonderful start to my week. So great to see a story from Australia!

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YiliLoh, Malaysia

Thanx for sharing the story! :)

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Alenkiy, Belarus

I wish I worked as a postman, but unfortunately in our country it is low paid job((

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florencen, Australia

thanks for sharing.I work in south Australia and send hello to another colleague

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Meriweather, United Kingdom

I really enjoyed reading the stories about the 2 postal workers, Piet and Deb. Keep up with the series.

I have been a "Postcrosser" for 2 months now and am enjoying it very much. My geography is improving with the help of a world atlas and road map of Europe.

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