“send a postcard and receive a postcard back from a random person somewhere in the world!”

Postcrossing - Help

My postcard should have already been received! What should I do?


Wait! :-) There are several things that can make a postcard take a long time to be registered. Here are a few:

  • slow postal services
  • the member is on holiday
  • the member does not have a home internet connection
  • the member did not understand your handwriting and is trying to figure out the ID by contacting us

We advise you to contact the recipient of your postcard through private message and ask whether the postcard has arrived (the ID might be blurred, illegible, etc.).

Please be patient, experienced Postcrossers will quickly advise you to do the same - it works!



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