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<Choose a topic> Sending the first postcard My postcards don't arrive I've lost an address or Postcard ID Expired postcards Country diversity My account is blocked Other

We think this may help you:

My postcard should have already been received! What should I do?

You should wait, and try to be patient. Postcards can take longer than you expect to arrive, and there are several things that can delay a postcard's registration, such as:

• slow postal services
• the recipient of your postcard is on holiday or temporarily away
• the recipient does not have an internet connection at home
• the recipient did not understand your handwriting and is trying to figure out the Postcard ID
• the recipient is not able to check (or does not receive) their mail daily

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